품질경영 (3) 썸네일형 리스트형 [CQE] 품질 정보 시스템 & 리더쉽 품질 정보 시스템 & 리더쉽 1. Quality Information System 1) A quality information system(QIS) is an organized method of collecting, storing, analyzing and reporting information on quality to assist decision makers at all level. 2) The purpose of an effective QIS is to achieve timely corrective action. 3) QIS 첫번째 고려사항 : 고객에 맞는 정보제공 (누가, 어떤것을 원하는지 NEEDS파악) 2. ASQ Code of Ethics for Professional Conduct 1) Ho.. [CQE] 품질 관리 시스템 QUALITY MANAGEMENT SYSTEM 1. Planning 1) Strategic Planning Strategic thinking starts with the CEO of the company. He/She must have a “Vision” for the company. The CEO and top management must decide what they want their company to look like at some point in the future. Some of the variables, that comprise strategic thinking include - Current products, Employee abilities, Markets, Suppliers, Mark.. [CQE] 품질의 대가들 요약 품질의 대가들 1. Philip B.Crosby 1) Philip B.Crosby’s deep understanding of the concerns of management that made him Akin to top management 2) Philip Crosby preached four absolutes of quality - Quality means conformance to requirements “Do it right the first time” , “Quality is free” - Quality comes from prevention - The quality performance standard is zero defects - Quality measurement is the price o.. 이전 1 다음
